XStore

Shipping policy

 

Shipping Method – India

We offer free shipping on all prepaid orders above ₹1499 within India.

Cash on Delivery (COD): For a seamless and secure checkout process, we only accept prepaid orders. Cash on Delivery is not available at the moment. Thank you for your support!

We ship within 7-12 business days after receiving the order

Worldwide Shipping

We are thrilled to offer international shipping to over 200 countries worldwide. Our commitment is to ensure the safe and timely delivery of your products, and we have partnered with reputable and dependable courier companies such as Aramex, XploreFedEx, and India Post.

    • Shipping Charges: International shipping rates will be calculated at checkout based on the destination and the weight of the package.

    • Customs Duties: Please note that any applicable customs duties, taxes or any brokerage duties to facilitate custom clearance by any shipping company will be the responsibility of the customer and must be paid at the time of delivery.

    • Standard Delivery Time: 2-3 weeks but this may take longer (upto 2 months) depending on the destination country.

 

Order Processing and Dispatch

Each piece is meticulously handcrafted to ensure high quality and faster delivery, except for pre order items

    • Dispatch Timeline: We strive to dispatch your order within 2 business days, though this may vary depending on your location. Please note that delays may occur during peak seasons or sales periods.

    • Address Changes: Can be accommodated only if the order has not yet shipped from our warehouse.

    • Contact Information: Ensure your phone number and email address are correct to facilitate smooth communication.

 

Tracking Information

Once your package is dispatched, you will promptly receive an email message containing your tracking information. While we assist in tracking your parcel, we are not responsible for delays due to natural disasters, festive season or unforeseen circumstances, especially those caused by our delivery partners.

For any shipping-related queries, contact us at:
📧 joulreebyrashikatta@gmail.com
📞 +91 7849906208
Business Address: 43A, Kasturba Nagar, Jaipur, Rajasthan, India – 302019