This website is owned and operated By Rashi Katta & Joulree working from Home. In using the www.joulree.com service, of You (“You” means the person using www.joulree.com) are deemed to have accepted the Terms and Conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website. Joulree reserves the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights, including copyright, in this website are owned by Rashi Katta. Any use of this website or its contents, including copying or storing it in whole or part is prohibited without the permission of Rashi Katta.
Persons who are “incompetent to contract” within the meaning of the Indian Contract Act of 1872 are not eligible to use this Website. If your age is below 18, you are prohibited to use/purchase/contract from/with this website.
PRICING POLICY FOR ONLINE MERCHANDISE
At www.joulree.com we’re committed to offering shopping convenience, exceptional service and an exciting product selection at competitive prices.
GST
All our Prices are Inclusive of GST Rate on Jewellery .
ONLINE PAYMENT
All payments on www.joulree.com in are securely processed. We accept most major credit and debit cards including Visa, MasterCard and American Express. We will ensure confirmation of ordered item(s), availability and shipping before processing your order transaction.
CREDIT CARD DETAILS
You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card.
CANCELLATION AND CHANGES BY CUSTOMERS
If you wish to cancel or modify your order, please send an email to joulreebyrashikatta@gmail.com we will make every effort to accommodate your request. However, once an order has been submitted you can cancel the order within 45 hours of payment. Once you have received your online order, if it is the incorrect product or found to be damaged please contact us within 2 days of receipt and we will arrange for collection. The customer agrees not to dispute the decision made by Joulree and accept Joulree’s decision regarding the cancellation.
No Refund in any case.
No Refund & Exchange will be given in the Following Cases.
All pre-orders and customized orders will require full payment at the time of order confirmation.
We will not exchange if we received a used product.
We will not Exchange with Minor colour and design variation Due to the differences in displays of computers / laptops / phones or may be photographic lighting sources the colour of the image and product may slightly differ. Also, we already clarified that each product is handcrafted by traditional craft artisan.
We will not refund if the address is found incorrect or outdated.
We will not refund after 3 failed delivery attempts by our respective courier agents.
Please note all the prices are excluding Custom duties, shipping charges.
Please Note: VAT, duties and taxes will be applicable as per your country’s regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery.
We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
SALE AND PROMOTION
The sale runs till stock lasts. Duration of sale is in the sole discretion of Joulree and it reserves the right to extend or terminate the sale, without further information at any point of time.
The products can be removed/changed/added under the Sale category and the discounted prices can also be changed. It will be in sole discretion of Joulree.
No return or Exchange will be accepted on the sales items. For more details read our returns and exchange policy.
In case of any further query regarding the sale, please email us at joulreebyrashikatta@gmail.com
Joulree reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and Joulree’s decision in this regard shall be final and requires no intimation to the customer of any sort.
CONTACT INFORMATION
For questions, please contact us at joulreebyrashikatta@gmail.com or DM us on Instagram at @joulree (Mon-Sat, 10.00 am to 7:00 pm).